PBS Hawaii is Hawaii’s sole member of the trusted Public Broadcasting Service (PBS). They are dedicated to providing educational and enriching programming to all ages, from keiki to kupuna.
PBS Hawaii is a nonprofit 501(c)(3) multi-media organization and the only locally owned broadcast television station in Hawaii.
For closed-captioning concerns, please contact their captioning hotline:
Phone: (808) 462-5000
Neighbor Islands: (800) 238-4847
Fax: (808) 462-5090
They will make every effort to respond or otherwise resolve your inquiry within 24 hours or on the next business day.
Written closed-captioning complaints should be directed to the following:
315 Sand Island Access Road
Honolulu, HI 96819-2295
Before sending a formal written complaint, PBS Hawaii recommends you first contact their captioning hotline, listed above. They may be able to resolve your problem immediately without the need for a formal complaint. In any event, they will respond to your complaint within 30 days.